| Total： | （Today: |
A Challenger of 36 months
What is “ISO”? Some of you may have heard of it before,
but how about in practical terms?
This website was launched to communicate
“ISO” to you in a comprehensible language.
As you visit our website more and more,
you will surely come to understand the meaning of “36 months”.
And while playing the quiz one after another,
you could become an “ISO” Specialist yourself!
17) What the ‘Management’ is required to do
‘Management’ doesn’t mean to control or command.
Generally, the word ‘management’ might recall the image associated to ‘control’ such as;
Management = To command people to have them in full control.
But that’s not quite right.
‘Management’ starts with ‘visualizing’
1. Set core process.
2. Seek appropriate human resources, facilities and working methods.
3. Educate human resources to hand working methods down and take them hold in.
4. Supervise working process and provide supports.
5. Identify issues.
6. Pinpoint issues and develop preventive measures.
7. Improve procedure No. 2 and retry.
8. Offer reeducation.
Among these procedures, No. 1 to 3 are essential requirements when you start management system, followed by No. 4 to 8 repeating time and time again.
This is the ideal PDCA cycle.
However, the reality is, the essential No.1 to 3 are not conducted appropriately because core process is taken easily and set without consideration, which led to dysfunctional management system.
No matter how many directors and managements there are, if they have no responsibilities at all, they cannot find out truly necessary ‘core process’.
Those irresponsible people’s ideas are just disturbing collaboration at work.
That is the reason why ‘Management’ means support, not control.
More specific and hands-on side ideas will be introduced next time.
to be continued…
to be continue…
■ISO will come into view little by little…The fun has only started!
Q15. In which sector does Management System Standards provide requirements?
1. shapes
2. money
3. organizations
Q14. In what year did the most widespread ISO9000 start?
1. 1963
2. 1979
3. 1980
4. 1987
Q13. In the traditional sequence of hues in the visible spectrum and in a rainbow, what is the color between yellow and blue?
1. red
2. orange
3. green
4. blue
Q.12 How are international units (eg. meter) referred to as?
1. SI
2. MI
3. KI
4. AI
Q11. What is PDCA cycle called in the west?
1.P cycle
2.D cycle
3. Cycle D
4.Deming cycle
Q10. ISO started from the year of:
1.1945
2.1946
3.1949
4.1950
Q.9 The “P” in PDCA stands for 「計画」 in Japanese. What is its meaning in English?
1. Plane surface
2. Plan
3. Proposal
4. Practice
Q.8 What does the “A” in PDCA refer to?
1. Ace
2. Attack
3. Advantage
4. Action
Q. 7 ISO 9001
What do corporate managers prioritize the most in ISO 9001?
1. Self satisfaction
2.Client satisfaction
3.Employee satisfaction
Q. 6 What is the abbreviation for the International Standard in the broadcasting sector?
1.IHU 2. ICU 3. ITUQ5 What do the “stages” used in ISO describe?
1.Theatre performances
2. Location of activities
3. Stages of its development, etc.
Q.4 Participants of the ISO meeting
Participating
members at the ISO meeting are called: O-members and P-members.
P for “P-member” stands for “participation.
What
does the O for “O-member” refer to?
A. Offer
B. Observer
C. Occasion
Q.3 What is the Japanese term for “standardization”?
Ａ．目標 Ｂ．標準化 Ｃ．標準
Q.2 How many countries worldwide have ISO memberships?
A．162 Ｂ．198 Ｃ．250
Q.1 From which language does “ISO” derive from?
Ａ．English B．French C．Greek